3 Information Technology jobs

POSITION SUMMARY:    The Information Technology (IT) Support Specialist ensures the stability, integrity, and efficient operations of technology systems and equipment that support the overall function of the PCDC office. The IT Support Specialist is responsible for monitoring, maintaining, and supporting computers, software and associated operating systems. S/he will apply proven communication, analytical, and problem-solving skills to help PCDC staff to communicate, and resolve issues in order to maximize IT efficiencies.     RESPONSIBILITIES:     1. Provide service on technical help tickets submitted via phone, email, and in-person: a. Manage level one incidents and provide updates to all users on progress and completion of requests. b. Maintain documentation for all Service Desk and end user processes and procedures.  c. Work collaboratively with IT team in NY to provide a concierge level of service to userbase. 2. Proactively offer IT support to staff for operating systems, productivity software, and a variety of internal applications: a. Assist users with technology updates and adoption of new tools. b. Provide trainings to highlight new features and tips with core technology tools and applications. 3. Independently investigate and implement solutions to technical issues: a. Diagnose recurring technical issues and implement solutions to address the root of the problems. b. Alert management as appropriate regarding high visibility and critical issues.  4. Provide system administration for Windows servers, general networking support, and managing the backups for PCDC file servers. 5. Responsible for general IT maintenance, including keeping the hardware inventory, tracking software licenses and monitoring inventory levels of IT-provided supplies and parts.  6. Other duties as assigned.   QUALIFICATIONS: 1. Bachelor’s degree and 1-3 years of relevant experience or an equivalent combination of education and experience. 2. Working knowledge of user administration and bug fixing in a client server environment. 3. Proven experience with IT support ticketing and Helpdesk systems. 4. Knowledge of VMware or other virtualization software. 5. Knowledge of scripting and how to apply it to Networking, Group polices is a strong plus. 6. Strong knowledge of Office 365, MS Teams, collaboration software and technology. 7. Knowledge of routers configuration and switches is desired. 8. Ability to install and configure modern IT applications and software. 9. Self-motivated and directed, with the ability to prioritize and execute tasks in a high-pressure environment. 10. Proven analytical and creative problem-solving abilities. 11. Strong customer service orientation with the ability to communicate ideas in both technical and user-friendly language. 12. Ability to work in a team-oriented, collaborative environment.   Application Deadline: January 10, 2019. When applying through the web portal please attach your CV and Cover Letter in Word or PDF format.    The Population Council is an international, nonprofit, nongovernmental institution that seeks to improve the well-being and reproductive health of current and future generations around the world and to help achieve a humane, equitable, and sustainable balance between people and resources. The Council conducts biomedical, social science, and public health research and helps build research capacities in developing countries. Established in 1952, the Council is governed by an international board of trustees. Its New York headquarters supports a global network of country offices.  We are seeking an individual to fill the position described.  If you know of a qualified candidate or are interested in this position, please apply at: http://www.popcouncil.org/employment/index.asp.      The Population Council provides equal opportunity; it does not discriminate against any person with regard to age, color, creed, national origin, disability, political belief, veteran status, religion, marital status, gender, gender identity, or sexual orientation. Decisions on employment are based on an individual’s qualifications as related to the position for which they are being considered. The Council especially encourages applications from qualified women and members of minority groups. The Population Council is international in the composition of its board of trustees and its staff, as well as in the nature and deployment of its activities. 

ABOUT THE ORGANIZATION ReFED is a multi-stakeholder nonprofit central to the movement to reduce food waste in the United States. ReFED was formed in 2015 and created the Roadmap to Reduce U.S. Food Waste, the first ever national economic study and action plan driven by a collaboration of over thirty business, nonprofit, foundation, and government leaders committed to tackling U.S. food waste at scale. We work to eliminate food waste in order to increase food security, spur economic growth and protect the environment by enabling action through economics, data, and capital. We are a 501(c)3 charitable organization working across the country to achieve this vision. Our core programs include Data & Insights, providing the nation’s most comprehensive data, insights and guidance on food waste solutions, and Capital & Innovation, working to increase funding for and capacity of food waste solutions. For more information, visit refed.com . ------- ABOUT THE POSITION The Director will be at the heart of the organization leading our core program on Data & Insights. Initially, the Director will manage development of the Insights Engine-- launching in fall of 2020, The Insights Engine is the next generation of the 2016 ReFED Roadmap, and will track a new level of detailed data on the amounts and causes of food waste, analyze costs and benefits of 50+ solutions, and track investment in the space in an interactive, online format. Subsequent to the launch, the Director will set the vision for how to use insights from this data to create action in food waste reduction. The role will also involve representing ReFED in public and private settings and effectively engaging with various stakeholders  With the launch of the Insights Engine, ReFED is at an exciting new stage of growth. This is an ideal opportunity for someone who is able to glide easily from big picture strategy to the practical limitations of coding, and can  communicate complex concepts in ways that drive influence and actions by a variety of professionals. The Director should be someone who believes in the power of data to illuminate solutions and is passionate about using research, data, and analytics to drive influence, as well as social and environmental impact.  ------- You are a good fit if you: Are driven to tackle one of the biggest challenges facing society today and excited to positively impact food security, economic growth and climate change Are passionate about using research and data to spur action Can identify strategic levers of change for multiple types of stakeholders Have experience managing data products and projects Thrive in a fast-paced, high-growth organization Hate wasting food ------- RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: Managing development of the ReFED Insights Engine, for launch in fall 2020. This includes managing all aspects of the project being delivered by two web and web-tool development firms, a management consultant, and ReFED staff.  Setting and executing vision for future tools and other projects associated with the Insights Engine. Identifying data gaps and creating partnerships or implementing other strategies to address them.  Building relationships with food industry professionals and others to collect data and determine associated value propositions. Participating in discussions and preparation of materials for funders. Providing data from our data sets for a variety of internal and external needs. Representing ReFED through public speaking, media, and participation in relevant coalitions.  ------- QUALIFICATIONS 8+ years of relevant experience with product or project management, preferably related to data and/or analytics. Demonstrated aptitude for analyzing and interpreting data and for synthesizing complex information from multiple sources to produce data- and insight-driven products. Technical background, with experience in relational database design and intermediate to advanced skills in Excel, SQL Server, SQL, and programming languages such as Python or Ruby.  Understanding of software systems, data modelling, and data collection and management.  Strong project management skills with the ability to work independently and as self-starter and influence cross-functional teams without formal authority.  Excellent teamwork with strong interpersonal skills. Exceptional written and verbal communications skills. Comfort with ambiguity and ability to thrive in a fluid, entrepreneurial environment, and willingness to “roll up the sleeves” and extend beyond formal responsibilities as needed for the work. Proven ability to build high-trust and influential relationships with internal and external partners.  Strongly Preferred Experience working with software development teams and testing software with end users.  Comfort and skill in public speaking.  Experience developing environmental impact methodologies of business operations such as greenhouse gas emissions, water footprint, and more.  Strong working knowledge of food systems and sustainability.  Experience developing and managing external contracts in partnership with operations teams. Demonstrated success working to promote diversity, equity and inclusion and working with remote teams. ------- REFED, INC. CAREERS ReFED is a 501(c)(3) public charity that leads the nation to reduce food waste in order to increase food security, spur economic growth and protect the environment. ReFED, Inc. is committed to attracting, developing, and retaining exceptional people, and to creating a work environment that is dynamic, rewarding, and enables each of us to realize our potential. ReFED, Inc.’s work environment is safe and open to all employees and partners, respecting the full spectrum of race, color, religious creed, sex, gender identity, sexual orientation, national origin, political affiliation, ancestry, age, disability, genetic information, veteran status, and all other classifications protected by law in the locality and/or state in which you are working.

COMPANY DESCRIPTION At Beyond Meat, we started with simple questions. Why do you need an animal to create meat? Why can’t you build meat directly from plants? It turns out you can. So we did. We make plant-based meats that allow families to eat more, not less, of the traditional dishes they love while feeling great about the health, sustainability, and animal welfare benefits of plant protein. Our goal is to bring exciting change to the plate—and Beyond. OVERVIEW The role of the Senior IT Global Infrastructure Manager is to develop and deliver IT infrastructure projects, services, and support, including security related projects, on time, within budget, for a global team. This includes managing resources and coordinating the efforts of team members, as well as hands-on involvement, to meet the defined objectives. RESPONSIBILITIES Serve as a knowledge resource for information technology capabilities and best practices Develop the information security and compliance policies and procedures Prepare formal project documentation, including specifications, requirements summaries, and logical system design documents Manage priorities and services delivered through 3rd party or managed service engagements Deliver reliable and cost-effective IT Infrastructure Services (e.g. Network, Server Management, Storage, File Sharing, PCs, Mobility, Virtualization, Email, Messaging, Remote Connectivity, Cloud Computing and Integration) Establish metrics and service level agreements for managing IT Infrastructure Services that are aligned to business needs Direct and manage the IaaS environment and ensure the service level agreements are achieved by the vendors Lead the organization in the development and maturity of the IT Infrastructure Environment aligned to business objectives Lead the development of short- and long-range IT infrastructure plans and drive the execution Oversee the development, design, and implementation of new infrastructure services and changes to existing services, ensuring that commitments are properly planned, staffed, monitored and reported Infrastructure testing and testing methodology, and issue/bug management Infrastructure change control. Critically evaluate requests that impact systems and ensure sufficient end-to-end process understanding before making decisions and changes Build strong relationships with business groups and their leaders across the enterprise, and develop a detailed understanding of their issues, challenges and opportunities. Foster a culture of innovation, transparency and accountability in IT Owns the development, and support of Global infrastructure and security related project charters, stakeholders, plans, resources, budgets, issues, changes and risks, revising as appropriate to meet changing needs and requirements Manages the day-to-day operational aspects of IT Infrastructure  Ensures that IT project plans are aligned with the requested timelines and goals for deliverables Present deliverables to IT Management, including test results and communication plans before passing to the organization Manages and controls IT Infrastructure project budgets, reporting on actuals, estimates to complete and estimates at completion Ensures that all IT infrastructure projects utilize and are compliant with the established project methodologies & standards Manages IT Helpdesk staff and provides best in class Level I, II, and III services QUALIFICATIONS Bachelor's degree in Computer Science, Software Engineering, Operations, Industrial Engineering, Business or related field or equivalent work experience 5+ of progressive experience in IT Infrastructure Two or more years in supporting cloud based systems in Amazon, Microsoft, Google, or other relevant cloud platforms Strong knowledge of Information Security, Networking, Server and Storage Management, and Endpoint Support Strong knowledge of G Suite Platform, AWS, Fiber Optics, Commercial grade switches/routers (UniFi equipment experience a plus), MPLS/SD-WAN, Cybersecurity Frameworks (NIST), and Active Directory PHYSICAL DEMANDS Able to lift 25lbs, computer equipment Able to Travel to multiple company sites, roughly 10% of the time Beyond Meat is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state, or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. Beyond Meat reserves the right to defer or close a vacancy at any time.