Omnidian's award-winning teams have been protecting the large-scale residential solar portfolios of our Fortune 1000 clients and today we are responsible for over 75,000 residential solar systems throughout the nation.

Omnidian has the industry's leading Residential Solar Protection Plans:

  • We monitor and manage residential and commercial solar assets
  • We provide service alerts and real-time system diagnostics, service and support through our Operations Center in Seattle, Washington
  • We provide unlimited covered on-site visits to resolve performance issues
  • And for new solar homeowners, we offer a 95% performance guarantee or we pay for energy loss for as little as $15 a month.

Omnidian Seattle, Washington
Mar 18, 2020
About Omnidian Omnidian is the nation’s leading provider of residential solar protection plans, including a cash-back performance guarantee for new homeowners. We create Solar Without Fear ™ for homeowners and help the nation’s leading Residential Solar Dealers accelerate sales as the market moves from Early Adopters to the Mass Market. Our state-of-the art proprietary technology provides continuous monitoring for residential solar systems (and large-scale residential portfolios) and offers the industry’s only end-to-end performance guarantee including proactive service alerts and field service for the life of residential solar systems through our nationwide network of field service partners. We give thousands of homeowners peace of mind and are a key drive in the accelerations of residential solar adoption nationwide.    The Job The role of every engineer at Omnidian is to understand our customers, our business model, technology and how to use it, then collaborate with the team to produce business results. The job requires collaboration, independent thinking, good communication skills, self-motivation, and a desire to learn. As part of a small team in a technology-backed startup, there is lots of opportunity for major impact. What You’ll Do Work with domain experts and customers to gain a deep understanding of the context Work with business leaders to understand our business model (We’re creating a brand new industry!) Collaborate with all stakeholders to define a path to success Deliver technology (both independently, as a team member) to support that path Be responsible for your own impact Contribute to every stage in the software development life cycle Work out of our vibrant and creative work-space in Seattle, WA Who You Are You want to deliver software that results in business impact You have experience delivering quality software in a timely manner As a senior engineer, you have a diverse repository of software knowledge to draw from and can discover/learn new tools quickly You enjoy a dynamic and collaborative environment You are committed to excellence and integrity You have a growth-oriented mindset Experience with any of the following technologies is a plus, but not required: Full-stack development Distributed/parallel computing Asynchronous message processing Service-oriented architecture AWS (or equivalent) SQL Java JavaScript, React, Redux Big data Time-series data Work-Life at Omnidian Based in the heart of Seattle, Washington, Omnidian offers a vibrant and creative workspace within walking distance from great restaurants, bus stops and the Seattle Ferry Terminal . In addition we offer: ·          Comprehensive benefits including family medical, dental, vision, disability, paid parental leave, paid transit and 401(k) ·          Dog-friendly and bike-friendly ·          Hands down the best team you will ever work with !   We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our customers. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. We value diversity and inclusion and are committed to ensuring our hiring and retention practices as well as our office culture reflects this value. Disclaimer Omnidian is an equal opportunity employer.  We are committed to diversity in the workplace.  We make employment decisions on the basis of merit and business need.  We hire without consideration to age, ancestry, citizenship, disability, gender expression, gender identity, marital status, national origin, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other basis protected by law.
Omnidian Seattle, Washington
Mar 18, 2020
About Omnidian Omnidian is the nation’s leading provider of residential solar protection plans, including a cash-back performance guarantee for new homeowners. We create Solar Without Fear ™ for homeowners and help the nation’s leading Residential Solar Dealers accelerate sales as the market moves from Early Adopters to the Mass Market. Our state-of-the art proprietary technology provides continuous monitoring for residential solar systems (and large-scale residential portfolios) and offers the industry’s only end-to-end performance guarantee including proactive service alerts and field service for the life of residential solar systems through our nationwide network of field service partners. We give thousands of homeowners peace of mind and are a key drive in the accelerations of residential solar adoption nationwide.    Technical Support Associate Job Summary The Technical Support Associate will help Omnidian deliver a fantastic customer experience so that we can provide peace of mind to current homeowners and create a model for solar to become fully mainstream in America. We call that Solar Without Fear. What You’ll Do At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing: 50% On Phones ·       Receive inbound phone calls using Zendesk Talk that are transferred to you from our Tier 1 Associates or make scheduled and non-scheduled outbound phone calls. Answer their technical questions, troubleshoot solar systems remotely, dispatch field service technicians as needed. ·       Between phone calls, respond to or action tickets that have been escalated to Tier 2 50% Off Phones ·       Follow up on open tickets, working with homeowners, field service partners, and internal managers to come to win-win solutions ·      Improve our processes through self-directed and collaborative projects ·       Engage in ongoing training and mentoring to increase your knowledge of our business model Experience You’ll Need ·       We welcome candidates from a variety of backgrounds. Most candidates have 4 or more years of work experience, education, or service. ·    In addition, we prioritize candidates with 6 months of solar experience or knowledge (e.g. technical support role, field service role, technical coursework, solar certificate, or other relevant experience)   When You'll Work ·       Omnidian's current business hours are Monday through Friday 9a to 5p Pacific Time, though we may add East Coast hours in the near future (6a to 9a PT) ·  Standard schedule will around 8a-5p PT or 9a - 6p PT, but you will work collaboratively with your colleagues to determine your exact schedule and phone shifts to ensure we meet the company's needs, homeowners' needs, your colleague's needs and your own needs ·  We trust our employees to get work done wherever and whenever works best. Most employees work from home 1 day per week. Languages You Speak ·       We have many Spanish-speaking customers, so we native-level fluency in Spanish is a major plus ·       We have occaisonal Korean- and Mandarin-speaking customers, so that would be a minor plus Who You Are Our team members have unbounded enthusiasm for making a difference. In addition to representing Omnidian’s mission and values, you possess the following skills: ·       You are committed to providing an exceptional customer experience ·       You seek to understand other’s point of view ·       You can deliver tough news clearly and compassionately ·       You enjoy stability and strive for mastery in a job ·       Your written and verbal communication is clear, concise and articulate. You take detailed and efficient notes ·       You proactively identify process improvement opportunities with a bias for action ·       You can balance the voice of the client while balancing the financial impact to the organization We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our customers. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. We value diversity and inclusion and are committed to ensuring our hiring and retention practices as well as our office culture reflects this value. Disclaimer Omnidian is an equal opportunity employer.  We are committed to diversity in the workplace.  We make employment decisions on the basis of merit and business need.  We hire without consideration to age, ancestry, citizenship, disability, gender expression, gender identity, marital status, national origin, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other basis protected by law.
Omnidian 1445 Market St, Denver, CO 80202, USA
Mar 18, 2020
About Omnidian Omnidian is the nation’s leading provider of residential solar protection plans, including a cash-back performance guarantee for new homeowners. We create Solar Without Fear ™ for homeowners and help the nation’s leading Residential Solar Dealers accelerate sales as the market moves from Early Adopters to the Mass Market. Our state-of-the art proprietary technology provides continuous monitoring for residential solar systems (and large-scale residential portfolios) and offers the industry’s only end-to-end performance guarantee including proactive service alerts and field service for the life of residential solar systems through our nationwide network of field service partners. We give thousands of homeowners peace of mind and are a key drive in the accelerations of residential solar adoption nationwide.    The Product: Omnidian is currently responsible for over 75,000 residential solar homeowners across the nation, representing the large-scale residential solar lease portfolios of our Fortune 1000 clients. We have just completed a successful Series A capital raise enabling us to rapidly expand our market-leading cash-back performance guarantee to homeowners through relationships with Solar Dealers across the U.S. Our unique product offering has been extensively researched and is demonstrating rapid traction in the market as leading Residential Solar Dealers seek to differentiate their product in the market. We now have East and West Coast Dealers pre-paying and including our cash-back performance guarantee with every new residential solar system sold.     The Role As a Director of Regional Sales for Denver Metro, you will drive aggressive revenue growth by successful closure of new B2B relationship as we rapidly expand across new U.S. metropolitan markets. Reporting to the VP, Strategic Alliances and with the support of an elite team of solar industry vets you will help shape our vision and contribute to product strategy through collaboration with industry partners. As a member of a fast-growing start-up, this is a unique opportunity to grow your career as the company evolves.   What you’ll do: ·        Drive aggressive revenue growth through increased dealer partnerships and quota-driven sales achievement. Rapidly identify best prospect segments based on real-world observations and tailor sales strategies to targeted segments. ·        Achieve growth through highly structured pre-market research and post -market trip best practice sharing. ·        Utilize post-market trip best practices and cross team collaboration to strategize innovative ways to reach new clients and more successfully prioritize prospects. ·        Successfully on-board new contractual relationships. ·        Create and improve proposals for our existing and new clients.   Required Skills Our team members have unbounded enthusiasm for making a difference. In addition to representing Omnidian’s mission and values, you possess the following skills: ·        Experience in the residential solar industry ·        4 years proven B2B experience. ·        A proven track record driving high-growth with significant over-quota achievement. ·        Demonstrated experience segmenting B2B prospects and developing sales strategies appropriate to the segment.  ·        Experience launching a new product. ·        Experience driving sales growth with highly structured pre-market research. ·        You have the right blend of analytical talent and business know-how. ·        Full life cycle sales experience from market research to client on-boarding. ·        Your written and verbal communication is clear, concise and articulate. ·        You proactively identify opportunities for improvement with a bias for action. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our customers. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. We value diversity and inclusion and are committed to ensuring our hiring and retention practices as well as our office culture reflects this value. Disclaimer Omnidian is an equal opportunity employer.  We are committed to diversity in the workplace.  We make employment decisions on the basis of merit and business need.  We hire without consideration to age, ancestry, citizenship, disability, gender expression, gender identity, marital status, national origin, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other basis protected by law.