As the VP, Consumer Technology, you will have a unique opportunity to direct Inspire’s overall consumer product strategy & execution. You will manage our Product & Engineering teams that are building our Clean Energy consumer technology experience. This includes our Clean Energy subscription service, our smart thermostat product, acquisition technology and additional integrated products and services. You will work with the team to develop and refine our product strategy, roadmap and process to execute our vision at massive scale.
In this role, you’ll manage our talented Product and Engineering teams that are focused on these core experiences. You will be responsible for defining the process, managing the budget, recruiting and organizational planning needed in order to deliver. You will work very closely with our executive stakeholders across the company, including our CEO, President, Marketing, Commercial Strategy, and Operations to ensure we are...
As an Analytics Engineer on Inspire’s Data Platforms and Services team, you will create clarity for cross-functional teams by delivering critical data for decision-making and drive success by designing, optimizing, and refining sources of truth that produce actionable metrics and insights about customers, sales activity, and energy markets. We take a product-driven, agile approach to our platform, driving measurable growth and meaningful outcomes every single sprint. We build efficient, scalable processes in a service-oriented ecosystem leveraging powerful code frameworks and repeatable patterns to solve real problems for stakeholders and customers.
THE ANALYTICS ENGINEER HAS FOUR MAIN RESPONSIBILITIES
Database and query optimization in SQL
Data processing and task management in Python
Technical communication, translating between domains with other engineering teams and non-engineering stakeholders
Team-oriented development: building...
As IT Support Technicians, we serve our entire organization with the deep purpose of ensuring everyone has the tools they need to best perform in their daily roles. We solve problems on the fly and look for scalable solutions that solve big problems. We look to automate and future-proof the work we do so that we can focus on the road ahead of us. Above all else, we’re relentlessly kind to others and have a passion for helping people everywhere we go.
THE IT SUPPORT TECHNICIAN HAS FIVE MAIN RESPONSIBILITIES
Rapid response to incoming helpdesk ticket requests or slack messages
Coordinating employee on/offboarding with the People Team
SaaS license and user management
Maintenance of office network and A/V conferencing equipment
Scaling company wide security policies and initiatives
SOME YEAR 1 DELIVERABLES
Implement SOPs for the cross-functional needs of the employee lifecycle
Assist in planning and role out of an IDP...
Inspire’s Technology organization is seeking a Senior Software Engineer to join our acquisition services team, responsible for building backend services, API design and web experiences that focus on delivering business value. You will be a key decision-maker in the technical approach, architecture, and implementation of resilient, highly available systems. You will be an advocate and champion for best practices across the organization and within the team, as well as partner closely with Product and Design to deliver features that enable Inspire to satisfy its customers at scale. As a senior member of the team, you’ll help lead other developers in their growth through coaching and feedback.
THE SENIOR SOFTWARE ENGINEER HAS FIVE MAIN RESPONSIBILITIES
Be a significant contributor within a product-design-engineering “squad” with a large amount of ownership and autonomy for managing key pieces of our business operations tech stack.
As a Manager on the Finance team, you will work cross-functionally at the intersection of Marketing, Sales, Analytics, and Commercial as part of a team responsible for defining and supporting our growth strategy through data-driven analyses. You will be expected to evaluate our growth across markets and products, ideate and test opportunities to improve performance, and provide guidance back to the business that will inform our overall strategy. You will be a crucial part of a team committed to expanding our renewable energy footprint and driving a brighter energy future.
THE MANAGER, FINANCIAL PLANNING & ANALYSIS (FP&A) HAS FOUR MAIN RESPONSIBILITIES
Driving Growth Strategy: Develop data-driven decision frameworks to steer our growth strategy across markets, products, and sales teams in an effort to optimize the volume and quality of customers on our platform.
Financial Planning and Analysis: Build and leverage financial planning...
Inspire is looking for a Member Experience Specialist to help us provide unparalleled support to members over the phone, email and live chat. As a member of our Mx team, you'll represent the Inspire brand and strive to create an extraordinary experience while helping our members power their homes with 100% clean energy. If you are someone who loves to connect with, help, and support people, this is the perfect role for you!
THE MEMBER EXPERIENCE SPECIALIST HAS EIGHT MAIN RESPONSIBILITIES
Deliver customer service of the highest quality over the phone, email and live chat
Retain members thinking about cancelling their clean energy subscription by effectively communicating the value of clean energy
Empathize and connect with members
Work closely with your counterparts in our bicoastal office to create a unified office culture
Resolve member issues while focusing on first contact resolution
Develop an ownership mentality by...
The Manager, Member (Customer) Experience will be a People Manager Powerhouse. As an Mx Manager, you’ll lead by example, you are exceptionally empathetic, and accountable is your middle name. The Mx Manager has a deep passion for front-line people management and development, and is comfortable with a fast-paced constantly growing team.
THE MANAGER, MEMBER EXPERIENCE HAS SEVEN MAIN RESPONSIBILITIES
Be a constantly available resource for your team by regularly checking in with your team members and having a pulse on team engagement levels
Provide vision and clarity to your direct reports to ensure they’re hitting KPIs and have a deep understanding of their performance
Own the recruitment process for Mx Specialists to ensure we’re hitting our hiring targets
Regularly monitor phone, email, live chat, and SMS performance and volume to ensure we're delivering incredible experiences to our members, meeting SLAs, and performance managing all...
Inspire’s People team is seeking a Director, Talent Acquisition who will be an exceptional addition to our growing team. As a Recruiting Leader at Inspire, you will adopt a “talent as a product” approach to building and iterating on hiring practices to enable our leaders to build world-class teams that crush our goals, live our values and accelerate our mission.
THE DIRECTOR, TALENT ACQUISITION HAS SIX MAIN RESPONSIBILITIES
Recruiting: Take on key priority hires directly, to source and attract top talent for business-critical needs
Optimize the talent acquisition flow and reporting : create the most efficient, data-driven, hiring system possible that results in high-quality talent delivered on time, on budget while maintaining high approval ratings from candidates we reject.
Identify & Attract Great Talent : Deeply understand the mindset of talent we seek to attract and build online and offline experiences to articulate our value as...
The Director of Communications & Public Relations will manage all internal and external communications efforts for the organization. Reporting to the Vice President, Brand & Comms, the Director of Communications & Public Relations lead the development and implementation of all earned media efforts to drive brand awareness, build brand credibility and drive investability.
THE DIRECTOR, COMMUNICATIONS AND PUBLIC RELATIONS HAS SEVEN MAIN RESPONSIBILITIES
Manage corporate reputation and thought leadership efforts across all key stakeholders groups including media, investors and employees.
Oversee all earned media opportunities in partnership with external agency to deliver relevant and timely placements.
Actively monitoring media opportunities to join the narrative and to manage crisis situations accordingly.
Oversee corporate speaking and awards strategy.
Overseeing and developing a variety of press releases and...
The Manager, Digital Product Marketing reporting to the Vice President, Digital will lead the creation, development and implementation of all marketing-led digital product strategies. The Manager will oversee landing page strategies, digital product planning and development, multi-variate testing to support marketing test and learn strategy, and will act as the voice of the digital product marketing across the organization.
THE MANAGER, DIGITAL PRODUCT MARKETING HAS FIVE MAIN RESPONSIBILITIES
Leadership of digital customer experience on website
Optimizing conversion through continuous onsite multivariate testing
Creating unique 1-1 customer experiences through personalization on site and through various marketing channels
Oversee creative refresh of brand and all site assets
Drive ROI through continued improvement of site assets and optimized landing page strategy
SOME YEAR 1 DELIVERABLES
Lead development of site...
You will collect, study, and analyze business data to derive insights and distribute valuable information to the business at scale. We’re looking for hands-on, highly analytical candidates who can solve for challenging business opportunities using powerful data-driven techniques.
THE ANALYST, ANALYTICS HAS FIVE MAIN RESPONSIBILITIES
Strategic Analysis: Provide data-driven strategic recommendations to the business
Reporting: Develop and maintain automated reports distributed to business stakeholders
Dashboards: Develop and maintain dashboards in Tableau to enable self-serve capabilities
Data Analytics: Collect, monitor and derive insights from various sources of raw data to improve business performance using SQL, Tableau, and Excel. Experience with other data tools like Mode, Python or R is a plus.
Testing and Optimization: Provide read outs and recommendations on sale conversion and customer engagement tests to optimize...
The Vice President, Brand & Comms will oversee brand management, brand storytelling, campaigns, content, insights and communications. Reporting to the Chief Marketing Officer, the Vice President will lead cross-functional campaign development to drive brand awareness, increased consideration and purchase intent. The Vice President will manage corporate reputation, sustainability and the development of external brand partnerships and events.
THE VICE PRESIDENT, BRAND AND COMMUNICATIONS HAS SEVEN MAIN RESPONSIBILITIES
Oversee brand strategy and brand management as the owner of the Inspire brand.
Oversee and own brand campaigns and go-to-market marketing plans for all corporate priorities.
Manage corporate reputation and both internal and external communications.
Oversee editorial planning and content creation including management of social media, influencer and corporate blog.
Ownership of sustainability and social impact efforts...
Inspire’s Accounting team is seeking a Senior Manager of Accounts Receivable to join our rapidly growing team. Our Accounting team is tightly-knit, and constantly collaborating and supporting each other. Our members are our number one priority, but we aim to improve processes and expand capabilities to support new and existing products while executing with excellence.
As the Senior Manager of Accounts Receivable at Inspire, you will take ownership and responsibility for the overall receivables portfolio. You will create and scale the systems, policies and processes required to enable a seamless billing and collections function that supports the current needs and future innovation. You’re expected to come in with experience and extensive knowledge, but with ideas on how we can implement new solutions and technologies to scale our business.
THE SENIOR MANAGER, ACCOUNTS RECEIVABLE HAS FIVE MAIN RESPONSIBILITIES
Credit & Collections Strategy -...
Santa Monica, CA, USA
As General Counsel reporting into the Office of the CEO for a mission-driven clean energy technology company, you will accelerate the adoption of clean energy and connected home technologies by leading and managing Inspire’s corporate, commercial, and transactional legal needs. You’ll gain broad exposure to Inspire’s business and strategy, be trusted to maintain strong internal and external relationships, and have as much freedom and opportunity as you earn to strengthen your legal and business superpowers as Inspire continues to grow. We’re looking for a diligent and strategic leader who’s ready to take on initiatives that influence all aspects of Inspire’s business, is ready to join a rapidly growing start-up, and wants to play a key role in maximizing Inspire’s impact on the world.
THE GENERAL COUNSEL HAS NINE MAIN RESPONSIBILITIES
Drafting, reviewing, interpreting, and negotiating agreements covering the full scope of Inspire’s activities,...
Santa Monica, CA, USA
Inspire is developing a world-class strategy function as we enter the next chapter of our growth. You will be the first hire specifically dedicated to corporate strategy and business operations, and will be responsible for defining that function and building out the team as Inspire continues to grow. Specifically, you will be responsible for owning key business processes like long-term planning and our stage-gate process to greenlight new initiatives; build data-driven assessments for new opportunities (markets, products, partnerships, etc.); partner with commercial and product leads to develop high-impact strategy; and support our executive leadership in other high-value priorities, from M&A to investor relations.
THE DIRECTOR, STRATEGY AND BUSINESS OPERATIONS HAS SIX MAIN RESPONSIBILITIES
Develop, refine, and own key business processes to support corporate strategy, such as our long-term strategic planning process, executive offsites, quarterly...