With electric vehicles (EV's) expected to be 25% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint is at the center of this revolution, powering the world’s leading EV charging network and most complete set of hardware, software and mobile solutions for every EV charging need. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a reality globally.
Our fanatical focus on charging and 10+ years in business has made us an industry leader. Supported by $538 million from investors including American Electric Power, Canada Pension Plan Investment Board, Chevron Technology Ventures, Clearvision, Daimler Trucks & Buses, GIC, Quantum Energy Partners, BMW i Ventures, Braemar Energy Ventures, Linse Capital, and Siemens, ChargePoint offers a once-in-a-lifetime chance to be part of creating an all-electric future and a trillion-dollar market. Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.
Supervisor, Owner Support
What You Will Be Doing
Technical Support Engineers will provide administrative, minor account management, technical, and network problem resolution to end-users (B2B) by diagnosing issues and engineering solutions for specific and general use cases. Solutions include, but are not limited to adjusting network configurations, uninstalling/reinstalling basic software applications, verifying and applying proper software configurations, working with field technicians to troubleshoot and correct physical installation issues, assisting with navigating around application menus, and troubleshooting email and reporting issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required. This role is located in Scottsdale, Arizona. Relocation will not be provided.
What You Will Bring to ChargePoint
We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
If there is a match between your experiences/skills and the Company needs, we will contact you directly.
ChargePoint is an equal opportunity employer.
Applicants only - Recruiting agencies do not contact.