Senior IT Engineer

  • One Concern
  • Menlo Park, CA, USA
  • Feb 15, 2020
Full Time

Job Description

One Concern is a Menlo Park-based benevolent artificial intelligence company with a mission to increase the global community's resilience to natural hazards. Founded at Stanford University, One Concern enables cities, corporations and citizens to embrace a disaster-free future, through AI-enabled technology, policy, and finance. By combining data science and natural phenomena science we are pursuing a vision for planetary-scale resilience, where everyone lives in a safe, equitable, and sustainable world.
In this role as an IT Engineer, you will be responsible and accountable for the smooth running of our computer systems within the scope of requirements, specifications, costs, and timelines.  You will have proven hands-on experience and detailed knowledge of the latest best practices and processes. You will have great troubleshooting abilities and attention to detail. As the company continues to expand, you will have experience growing and managing a successful and engaged team.


  • Administer user login and email accounts
  • Configure, install, upgrade, and support of laptops, desktop computers, and monitors
  • Design, setup, and administration of network including switches, routers, wifi, and other network-related devices with a focus on security best practices
  • Monitor performance of all IT systems
  • Design, develop, implement and coordinate systems, policies and procedures
  • Ensure high-level security of data, network access and backup systems
  • Install, configure, and maintain computer hardware, software, and peripheral devices
  • Audit systems, assess results, and remediate for security, performance, and compliance
  • Preserve assets, information security and control structures
  • Set up workstations with computer and network connectivity
  • Ensure security and privacy of networks and computer systems
  • Provide training and set up user accounts
  • Set up and administration of video and audio conference equipment
  • Set up and administration of VPN and internal access hardware and software
  • Maintain licenses and upgrades schedules
  • Handle annual budget and ensure cost effectiveness


  • Minimum B.S. Information Technology or equivalent
  • Minimum 5 years experience
  • Thorough knowledge of information technology, computer systems, applications, and networking
  • Experience in network management with understanding of TCP/IP protocols and LAN/WAN configuration and help desk support
  • Strong communication, interpersonal, organizational, and coordination skills
  • Strong knowledge of internet security and data governance
  • Hands-on experience with computer networks, network administration and network installation
  • Strong knowledge of Google Suite
  • Experience with designing and setting up IT infrastructure in new office space is a plus

Benefits and Perks

  • Market-competitive salary plus equity
  • Comprehensive medical, dental, and vision insurance
  • Daily lunches and a fully-stocked kitchen
  • Generous PTO policy
  • Flexible working hours

Impact areas

Buildings & Cities  


51-200 employees  

Organization type


Will sponsor Visa