Senior Manager of Retail Operations

  • Lucid Motors
  • Newark, CA
  • May 23, 2020

Job Description

Leading the future of luxury mobility
Lucid’s mission is to inspire the adoption of sustainable energy by creating the most captivating luxury electric vehicles, centered around the human experience. Working at Lucid Motors means having a shared vision to power the future in revolutionary ways. Be part of a once-in-a-lifetime opportunity to transform the automotive industry.
The Senior Manager of Retail Operations works collaboratively with internal stakeholders and outside service providers to ensure seamless operation of Lucid Studios and Service Centers, enabling the Sales and Service teams to focus on core customer experience activities. You will create and grow the Retail Operations function at Lucid and will establish targets and processes in delivering an optimized operating plan.


  • Lead efforts to maintain smooth and efficient operations at Lucid Studios and Service Centers
  • Compliance and Occupational licensing for Lucid Motors Studios and Service Centers
  • Ensure Studios and Service Centers are compliant with all environment and safety requirements/documents 
  • Establish detailed Retail and Service opening readiness to include back-office product purchasing and setup, merchandise purchasing and setup, display vehicle delivery and placement, and additional non-construction aspects in support of location openings
  • Establish and own relationships with third party service providers on a national and local level, including janitorial, landscaping/interior plants, and vendors for supplies
  • Develop processes to achieve rapid response times and to maintain brand standards at all times
  • Track and manage ongoing merchandise inventory levels
  • Work with centralized company resources to leverage existing relationships and processes whenever possible
  • Monitor schedule of payments and help to ensure all lease payments are made on schedule
  • Assist with budget exercises and support financial reporting
  • Identify and source tools needed for managing retail operations
  • Optimize and maintain Point of Sale system


  • Minimum 5 years of retail operations experience
  • BS/BA degree required
  • Flexible availability to work nights, overnights, weekends, and holidays as needed
  • 20% travel expected
Be part of something amazing
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.
At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace and is an affirmative action employer.  We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. 

Will sponsor Visa


Organization type



1001-5000 employees  


Transportation & Mobility