Lime is the global micromobility leader that offers cities an array of mobility products including Lime-E e-assist bicycles and Lime-S electric scooters. Lime aims to revolutionize mobility in cities and campuses by empowering residents with cleaner, more efficient, and affordable transportation options that improve urban sustainability.We are looking for an Operations Coordinator with a passion for innovation, knack for problem solving, and ability to thrive in ambiguity to create world-class customer experiences. As a person responsible for fleet health (maintenance, charging) and demand generation, you will manage a team responsible for maintenance and fleet condition. You will be an integral part of building new processes and mechanisms as well as driving experimentation, precision in execution and efficiency through data-based decisions and analytical problem-solving.
What You'll Do
Manage performance. Track and report critical supply and demand metrics. Use data to optimize processes, creatively solve problems, and track results
Monitor and enhance the operational performance of the city and internal processes through analytics and hands-on.
Build an amazing team. Define hiring needs, and train new team members. You will maintain and motivate the good performance of contingent workers.
Drive results. Work with the Operation Manager to regularly forecast and set goals for your market. Create an environment of experimentation, analytical thinking and precision in execution to hit those goals
Having a background in: Logistics, Operations, Financial, or Business Analytics
Analytical mindset with a strong understanding of real-time marketplaces (supply and demand economics), SQL is a plus
Ability to simplify difficult problems into actionable and solvable tasks
Data-driven by nature, strong attention to detail, and obsessed with process improvement
Self organization: Organize your own activity effectively. Set necessary priorities Use personal time as efficiently as possible
Comfortable learning and adapting to new concepts and using new tools
Self-motivated, energetic and driven individual with the ability to learn new skills and grow with the role
Problem solves. Lead urgent projects, prioritize tasks, and overcome obstacles that come your way.
Be creative. Don't be afraid to ask questions, come up with ideas and deliver them.
Be patient. Act as a first class customer service, be kind and find a solution.
Comfortable in managing a small team and keeping warehouse clean
What We Offer
Opportunity to revolutionize transportation with the leader in urban mobility solutions
A position that offers a variety of career and resume building experiences
A rapidly growing organization, with tons of opportunity for growth
The chance to play a role in the transformation of urban mobility and sustainability
Work with a team of fun and motivated individuals
We here at Lime strive to build a workforce comprised of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow, not only as a company, but also as individuals. Lime is an Equal Opportunity Employer.
SMART MOBILITY FOR THE MODERN WORLD:
Lime is founded on a simple idea that all communities deserve access to smart, affordable mobility.
Through the equitable distribution of shared scooters, bikes and transit vehicles, we aim to reduce dependence on personal automobiles for short distance transportation and leave future generations with a cleaner, healthier planet.