Sales Operations Associate

  • Inspire
  • Philadelphia, PA, USA
  • Jul 15, 2020

Job Description

POSITION SUMMARY

The Sales Operations Associate will be responsible overseeing the interactions between Inspire, our sales partners, and vendors. These relationships intertwine to create a meaningful and positive experience for our Field Avengers, Members, and their homes while creating value for our business. The ideal candidate is passionate about their career, motivated and has a genuine interest in renewable energy.

THE SALES OPERATIONS ASSOCIATE HAS NINE MAIN RESPONSIBILITIES

  1. Ownership of sales uniform, equipment, and materials sourcing, purchasing orders, tracking inventory needs, and budget adherence with sales leaders. 
  2. Ownership of transaction management workflows for new sales partner and agent onboarding
  3. Manage tablet inventory, utilization tracking and reordering to support multiple sales partners
  4. Drive testing and quality assurance of new features and enhancements in sales process flows
  5. Ensure all day to day processes are documented within the Sales Operations wiki page as a source of truth and assist in training for new members of the sales team. 
  6. Maintain response time and sales operations vendor service levels (SLAs) and support key initiatives across the business
  7. Identify and recommend process improvements and cost savings
  8. Effectively communicate with peers, external partners and sales team members
  9. Become a subject matter expert on key sales operations processes

SOME 2020 DELIVERABLES

  • Respond to agent set up or tablet requests from sales partners within 1 hour during business hours.
  • Improve Sales Ordering process with partnership with Marketing. 

SUCCESS METRICS

  • 99% Uptime for Sales Ops Vendors and Processes
  • 80% utilization of tablets across our field sales teams
  • 100% On time Partner Launches

DESIRED TRAITS

  • Detail oriented - pays attention to the finer details
  • Avid problem solver - naturally curious and obsessed with resolving issues 
  • Team Player - Ability to collaborate to achieve a common goal or to complete a task
  • Tech savvy -comfortable with different apps and technology across multiple platforms
  • Sense of urgency - responding quickly to time sensitive requests with accuracy

EXPERIENCE

  • Must Have
    • BA or BS from college or university preferred
    • Detail-oriented with high personal accountability
    • Ability to prioritize and manage multiple projects and tasks with urgency
    • Excellent written and oral communication skills
    • Tech-savvy, naturally curious and obsessed with resolving issues
  • Nice to Have
    • 1-3 years relevant experience
    • Experience supporting Face to Face sales teams

 

 

 

 

Headcount

51-200 employees  

Categories

Buildings & Cities