Sales Operations Manager (Retail)

  • Impossible Foods
  • Redwood City, CA OR Chicago, IL
  • Oct 06, 2020

Job Description

Impossible Foods is addressing the most catastrophic threats facing humanity: climate change and biodiversity collapse. A global transition to a plant-based food system will turn back the clock on atmospheric CO2 levels, restore natural ecosystems and reverse meltdown in wildlife biomass.
The easiest -- if not only -- way to make our civilization sustainable is to eliminate livestock, the most dangerous technology on Earth. But humans won’t give up meat. So we need to make meat better -- more delicious and more nutritious, without animals as the underlying production technology. That means that making meat sustainably is the most important and urgent problem for the global scientific community.
Impossible Foods' mission is to completely replace the use of animals as a food-production technology by offering consumers everything they currently value about animal products -- and making products that are vastly superior to their animal analogues.
To do this, we are taking a revolutionary scientific and market-based approach. We are inventing efficient, sustainable ways to transform ingredients from plants into meat, fish and dairy foods that deliver all the pleasures and nutritional benefits consumers demand, without the destructive environmental or public health impact.
Our world-class R&D team has been building the know-how and technology platform to produce meat, fish and dairy foods from plants. Impossible Foods is experiencing rapid growth and is resolutely committed to leading all aspects of the plant-based food revolution—from discovery to commercial production. The only thing that will separate Impossible Foods from success and failure is our ability to recruit more world-class experts.
Want to join? Check out the job opening and requirements below:
The Retail Sales Operations Manager will primarily support our growing Retail business in the US and will be responsible for overseeing and managing all aspects of Retail operations. They will work cross functionally with various departments such as Supply Chain, Marketing and Finance to ensure smooth operation and troubleshoot processes.

You Will

  • Manage all aspects of sales operations for the Retail team
  • Define and execute strategic initiatives that enhance Retail sales productivity by enabling our teams to be more effective in prospecting and closing deals
  • Develop and maintain visibility into product availability, working closely with the supply chain team. Communicate effectively with key stakeholders on a regular basis
  • Be the primary point of contact for the Retail team to troubleshoot any supply and other retail operational issues
  • Lead our retail broker partners on designing, implementing and reviewing store audit processes
  • Develop a clean process for gathering store level insights from brokers and effectively communicating key insights to teams internally to action
  • Embrace a continuous improvement mindset and independently identify bottlenecks in the Retail operations process to improve efficiency and effectiveness
  • Be comfortable with being hands on in architecting and managing data in SAP - EDI setup
  • Manage order - cash process management in collaboration with Supply Chain and Accounting
  • Create and maintain the external sales repository for Retail partners and brokers
  • Partner with the Retail team on conducting monthly customer reviews on special projects and process improvement
  • Embody our Sales Operations team values of inspiring trust, embracing change, and committing to excellence

You Have

  • A Bachelor's degree in a related field
  • 5+ years of experience working in a sales operations role, preferably at a large CPG company 
  • Proficiency with Microsoft Suite – Excel, PowerPoint
  • Excellent time management skills and the ability to prioritize various work streams
  • Strong problem solving and project management skills - combined with the ability to clearly communicate the main takeaways to stakeholders from a wide range of functions
  • A proactive and continuous improvement mindset with demonstrated ability to identify and implement process improvements to eliminate non-value added work
  • Ability to work under pressure in a fast-paced and changing environment
Impossible Foods Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to  race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Organization Type



Food & Agriculture

Climate Solutions

Plant-rich Diet

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