Location - London
We launched in 2009 with a mission to change energy for the better. Since then, we’ve welcomed over a million members, planted a million trees, and set our sights on helping save the planet.
As a Group, we’re working to become a net zero carbon business by 2030, while helping our OVO Energy members halve their carbon footprints at the same time.
Green energy and technology are great tools to fight the climate crisis with. But it’s people power that will rewrite history.
So we’re building a zero carbon team inside and out. Of people who share our values, feel inspired by our mission, and want to make change happen. When you work for OVO, it’s not just a job. It’s the work of a lifetime. And we want the sharpest minds to help.
Up for the challenge?
Where in the world of OVO will I be working?
Our core energy business drives OVO’s growth, and our Marketing Automation Team supports this growth by ensuring we have a deep understanding of, and long-term meaningful engagement with our diverse customer base.
As a Marketing Automation Data Manager you’ll work in a cross-functional matrixed team of data experts to enable and analyse manage exciting, engaging, relevant customer journeys. Your focus may be on successful building data solutions needed to execute our campaigns, integrating data into our Martch stack, or building solutions to analyse the impact of our campaign output; but regardless of focus the fundamentals will be the same - you’ll deliver iterative improvements to our data-led capabilities in order to drive both commercial KPIs and customer-centric engagement metrics
Based around an Agile development process, you will support a culture of continuous change - building relationships with data peers across the business, integrating business requirements briefs, proposing and discussing solutions with end user teams, building powerful and accurate data solutions, and mining data for insights; you will ensure we are continuously looking to be more effective.
In addition, you’ll also help develop our marketing capabilities - inputting into martech strategies, and journey strategies so we can better understand and engage our customers.
What customer problems will I be looking to solve in the Marketing Automation team?
What sets Ovo apart is our market leading products and services, and our commitment to amazing customer experiences and customer service
This team is responsible for ensuring delivery of our customer communications through Salesforce Marketing Cloud - ultimately you will be responsible for delivering the data from Ovo’s data platform to the tool, and vice versa, ensuring we have highly relevant contact plans and customer journeys AND for the accurate measurement of the impact of these journeys.
You will make iterative improvements to these data processes to ensure they are automated, integrated across tools, connected across channel and as close to real time as possible, and also critically ensuring they are 100% accurate, secure, and adhere to all necessary legislation
What will I be doing?
On a day-to-day basis you will be:
Is this the job for me?
From us you’ll get*
(*) Please note that certain benefits kick-in once you have passed probation which can be up to 6 months after your start date.
We want the best people
At OVO, we empower our people to have choice around where and when they work - flexible working arrangements can be discussed for all of our roles. Please speak to the Talent Acquisition team for more info.
We’re keen to meet people with varied backgrounds - our view is the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.
We understand some people may not apply for jobs unless they tick every box. If you're excited about joining us and think you have much of what we're looking for, even if you're not 100% sure… we'd love to hear from you.