Account Manager

  • Nexamp
  • Boston, MA
  • Oct 16, 2020

Job Description

Does working for a fast paced, growing company that is making a difference in our environment excite you? Do you have a passion for making our environment better for this generation and the ones that follow? Let’s make a difference together. Join our team! 

 

SUMMARY

Due to growth, Nexamp is looking for a problem-solving individual to join us as an Account Manager.  This role is integral in supporting our customers and helping us grow.  If you’re interested in joining the clean energy revolution at one of the best places to work in Boston, then this position is for you.

 

As we are in high-growth mode, the best candidates will be adaptive, collaborative, and creative, with strong, customer-focused thinking.  You have polished written and verbal skills, are quick and enthusiastic to learn and master new things and have a passion for organization and attention to detail.  You should love change, and love being challenged.    This position will work with other bright, hard-working people on the team and other departments. 

 

RESPONSIBILITIES

  • Communicate positively with our customers via phone, email and chat
  • Use multiple systems (Netsuite/Salesforce) to review and solve problems
  • Handle issues from start-to-finish, taking ownership and be the hero
  • Develop long-term relationships with existing subscribers (businesses) to enhance their customer experience
  • Represent the voice of the customer interdepartmentally
  • Help onboard customers for solar farms in new markets
  • Learn state utility rules and regulations as they apply to the solar world
  • Contribute to our creating metrics and then meet and exceed them
  • Work as part of a team, collaborate and share innovations, making us better

QUALIFICATIONS

  • Enjoy speaking, listening and problem solving with our Community Solar customers
  • Desire to build processes and make things work better
  • Work well with multiple/diverse groups and enjoy collaborating as part of a team
  • Balance different tasks efficiently, with attention to detail throughout
  • Enjoy learning new things
  • Are comfortable working in a changing/growing environment
  • Like to exercise your creative side to problem solve
  • Care about the solar industry and helping fight climate change

PERKS & COMPENSATION

Not only will you get to work with a group of innovative, dedicated, and motivated peers, you will also have access to all the benefits that Nexamp Offers! This includes: our competitive compensation package; a 401 (k) employer-match; health, dental, & vision insurance with company contribution; Flexible Paid Time Off and Company Holidays; Commuter Benefits and Cell Phone Reimbursement; as well as a Fun, Collaborative, Downtown Office Environment! We provide healthy snacks, coffee, in-office yoga sessions, volunteer opportunities, company outings, and more!

 

NEXAMP VALUES AND MISSION

Building the future of energy so it is clean, simple and accessible

Nexamp is building the energy infrastructure of tomorrow and reinventing the way people interact with the electricity that powers their lives. By deploying a distributed network of locally sourced clean energy, we seek to reduce the negative effects of climate change. Our team’s diverse experience drives innovation from the ground up and with a singular passion: to deliver an accessible and sustainable energy future for all.

Sectors

Energy

Want us to tweet your job? Please write your organization's twitter username below (just the username, please do not add the '@')

Nexamp