Application Engineer - OnRamp

  • Charge Point
  • Reading, UK
  • Oct 23, 2020
Full time role

Job Description

About Us

With electric vehicles (EVs) expected to be 25% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint is at the center of this revolution, powering the world’s leading EV charging network and most complete set of hardware, software and mobile solutions for every EV charging need. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a reality globally.

Our fanatical focus on charging and 10+ years in business has made us an industry leader. Supported by $538 million from investors including American Electric Power, Canada Pension Plan Investment Board, Chevron Technology Ventures, Clearvision, Daimler Trucks & Buses, GIC, Quantum Energy Partners, BMW i Ventures, Braemar Energy Ventures, Linse Capital, and Siemens, ChargePoint offers a once-in-a-lifetime chance to be part of creating an all-electric future and a trillion-dollar market. Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Discover what it’s like to help build the fueling network of the future - check out our Engineering Blog.

Reports To

Director Portfolio Management, Europe

What You Will Be Doing

ChargePoint is seeking an Applications Engineer to help develop ChargePoint’s Open Network OnRamp program. This crucial role entails integrating third party EVSE partners hardware with ChargePoint’s OCPP cloud. The Applications Engineer will work directly with Product Management and Engineering to drive the direction of our products in order to support this key initiative. The Applications Engineer will be responsible for building relationships with OnRamp partners, provide technical direction and expertise for OnRamp integrations, provide product documentation, and training material, and solve challenging technical problems. ChargePoint has a wide variety of partners and customers in this fast-paced industry. The Applications Engineer will also work with auto manufacturers, utilities, fleets, and standards bodies.

In that role, you will be responsible for integrating third party EV charging stations on ChargePoint’s OCPP network, including:

  • Managing and execute OCPP integrations with third party EVSE partners and cross functional teams (engineering, operations, marketing, sales, and support)
  • Participating in and/or host meetings related to OnRamp integrations with internal teams and external partners, vendors, and customers
  • Providing detailed tracking and reporting of OCPP integration program status throughout the entire OnRamp program lifecycle
  • Support the OCPP OnRamp Product Manager to develop new features and improve OCPP server infrastructure
  • Define and manage the commissioning and provisioning processes for OnRamp partners
  • Define OnRamp partner product documentation and processes for ChargePoint Technical Support to manage supportability
  • Provide Level 3 technical support for OnRamp production stations when escalated from Level 2 Customer Support
  • Travel to high profile customer locations to assist with station deployments, critical station faults requiring high level diagnostic expertise, and other customer relation management that might be required
  • Assist with setup and creation of OnRamp product demonstrations
  • Manage OnRamp lab and station setup (connect AC feed, physically install stations, configure and provision stations)
  • Validate and analyze OnRamp partner hardware for functionality, reliability, quality to ensure it meets ChargePoint’s stringent standards
  • Identify, report, and mitigate OnRamp program risks and blockers
  • Perform onsite, online, or in-house training on various OnRamp related subjects

Desired Skills & Experience

  • Bachelors’ degree in Software Engineering, Computer Science, Electrical Engineering or equivalent discipline
  • 2-4 years’ prior work experience in an application engineering or equivalent role
  • Detailed knowledge of OCPP specification, standards, functionality, and industry
  • A track record of success in successfully delivering complex projects in cross-functional environments
  • Experience in and ability to work with AC electrical systems, wiring, breakers, electrical panels, transformers, etc in commercial applications
  • Ability to manage multiple projects concurrently
  • Good customer, vendor, partner management, and interpersonal skills
  • Excellent presentation skills
  • Familiarity with EV industry

Location

Reading, UK or Munich, DE

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is an equal opportunity employer. 
Applicants only - Recruiting agencies do not contact.

Sectors

Transportation

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