People Operations Manager - FTC

  • OVO Energy
  • Any of our offices
  • Jan 10, 2021

Job Description


The OVO Group’s purpose is to drive progress towards net zero carbon living. To reach Plan Zero, we need everyone to come together - not just as customers buying energy, but as members with a common goal. As part of this ambitious plan, our goal is to become the ‘Leading Employer in the UK’ by 2030. If you think you could be the talent we’re looking for, then come and join the adventure!

OVO Group’s mission is to power human progress with clean affordable energy for everyone – by driving progress towards zero carbon living. 

Our energy and technology companies are working together to lower our collective carbon emissions to net zero by 2030, help our members halve theirs at the same time – and support everyone we work with on their journey to zero carbon. 

We’re building a zero-carbon team, inside and out. Of those who share our values, feel inspired by our mission, and trust us to lead the way to zero. When you work for OVO Group, it’s not just a job. It’s the work of a lifetime. And we want the sharpest minds to help. Up for the challenge? 

Where in the world of OVO will I be working

As a People Operations Manager you will be aligned to a business function and will work across all management levels, ensuring that all operational People services and products are aligned to business initiatives to enable OVO to deliver the best experience for its customers.  

In this role you will work closely with your People Operations Lead and People Business Partners in the creation, iteration and delivery of the people plan for your business areas. 

What will I be doing?

You will act as a People Services expert and provide advice and guidance working with an operational focus. Your role will be diverse as you provide support on complex operational people problems, deliver change initiatives such as organisational design, modernisation of working practices and take a lead role in creating the OVO experience at your local site.  Also you will work closely with business leaders influencing and steering strategic implementation. 

You will manage and ensure delivery of regular people activities such as culture initiatives, performance management, well being and engagement.  This can only be done successfully by working in partnership with our HR specialist functions, this include Reward, Talent, Engagement, Transformation and the wider People Hub.

Is this the job for me?

You will be:

  • Working closely with People Business Partners to understand and execute the People Plan as trusted adviser to the Business 
  • Supporting the business with building a great place to work with enhancing engagement levels, driving cultural initiatives to improve business performance
  • Leading with curiosity to appropriately question, influence and  advise to ensure the business assess & understand the impacts of decisions on people
  • Creatively enhancing employee brand both internally and externally so the business is seen as an employer of choice and a great place to work
  • Overseeing performance and wellbeing processes and initiatives at a site level  providing feedback to key stakeholders to map and deliver development requirements for the business area
  • Proactively identifying organisational change opportunities for the business, identifying where value exists across end to end processes and the associated root cause requiring elimination.
  • Maintaining in-depth knowledge of internal and external requirements related to day-to-day management of employees, actively reducing risks and ensuring regulatory compliance.
  • Using Agile ways of working, engage with and complete the inception and concepting process which appropriately scopes each piece of work prior to commencement.
  • Working with the People  Transformation Team and the People  Business Partners to prioritise projects and agree delivery and governance approach. 

From us you’ll get* 

  • An annual discretionary bonus
  • 4% of your salary to spend on flexible lifestyle benefits
  • 5% matched employer contribution to your pension
  • 25 days holiday + 1 for your birthday
  • Flexible working hours
  • And many more... 

(*) Please note that certain benefits kick-in once you have passed probation which can be up to 6 months after your start date.

We want the best people

At OVO, we empower our people to have choice around where and when they work - flexible working arrangements can be discussed for all of our roles. Please speak to the Talent Acquisition team for more info.

We’re keen to meet people with varied backgrounds - our view is the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.

We understand some people may not apply for jobs unless they tick every box. If you're excited about joining us and think you have much of what we're looking for, even if you're not 100% sure… we'd love to hear from you.

Learn more about working in the OVO family of companies on our careers page and Glassdoor. We’re also delighted to have received a Top Employers certificate in 2018, 2019 and 2020


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